How to Buy

Bidding Number

A bidding number is required to participate at a live auction. If you are an absentee or telephone bidder, a number will be assigned to you and a deposit may be requested. If bidding online a username and password must be created (see the "How to Buy Online" section). If you are new to our auctions and attending for the first time, a driver's license or other photo I.D. is required at the time of registering for a bidder number.

Viewing

All items on sale are available for viewing in advance: Tuesday evening auctions can be viewed from 9:00am sale day at 407 Hamilton Road; Catalogue and online sales have several days of exhibition.
We encourage anyone interested in buying to attend the viewings to examine items in person. Our staff is on hand during viewing times to assist you and answer questions.

Absentee, Telephone and Online Bids

For those unable to attend the auction in person, Gardner's will execute absentee bids without charge. Telephone bidding is also available on the understanding this method is not infallible. Gardner's will not be held responsible for failure to execute absentee or telephone bids. Arrangements should be made as early as possible. Bids placed online for live auctions are treated as absentee bids. It is our policy that all bids sent by e-mail (or through this website) must be responded to and the bidder's identity confirmed. Therefore, if you bid online just before or during an auction, it may not be accepted. If you wish to bid the day of sale, telephone (519-439-3333) or fax (519-439-8873).

Sale of Items

We will be glad to provide condition reports as an opinion only. Every item is sold "as is." 
All lots are pre-numbered; therefore the approximate time a lot will appear can be estimated (80-100 lots per hour). A catalogue is available at major sales listing every item in the auction with any background information we have and a pre-sale estimate.

Payment, Taxes and Surcharges

Payment may be made by cash, debit, MasterCard, Visa, certified cheque or wire transfer. Cheques from new clients must clear before purchases are released. A buyer's premium applies on all purchases, please check the premium rate for each auction. If payment is made by cash or debit within 7 days of sale, a 2% rebate will be applied to your account. Taxes are payable on the total of hammer price and Buyer’s Premium. Harmonized Sales Tax (13%) applies on all purchases unless exported from Canada. Bidding is in Canadian dollars.

Pick-up of Purchases and Shipping

Purchases can be removed at any time during or for one hour following the auction once we have received payment. If you cannot pick up your purchases on the day of sale, we are open weekdays 8:30 a.m. to 5:00 p.m. Please note that weekly sales have very high turnover and therefore all items must be removed by Thursday of each week. Any items not removed are subject to immediate re-sale or disposal.

Gardner Galleries will pack and ship purchases at an additional cost. Insurance and/or Registered Mail is the buyer's option, but we must be notified prior to shipping. A quote will be provided upon request; most items are sent via Canada Post.

Gardner's will also assist in providing a shipping service through a third party such as an independent cartage agent or a specialized business at the buyer's own responsibility and risk.

If you have any questions, do not hesitate to contact us.